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Seller FAQS

Frequently Asked Questions

What is Happeno?
Happeno is a series of online stores run by independent store owners or freelancers who sell their services online. Stores are customizable (upload logo, banner etc..), with a feature-rich store admin panel, and completely FREE.

Happeno storefronts are perfect for clothing and tech companies, bands, crafters & artists, nonprofits, freelancers and anyone else who has something to sell. Our platform allows the everyday person to sell their goods online without any programming knowledge.

How & when do I get paid?
If you've linked your Paypal account, you'll receive your payment immediately at the time of purchase.

How many products can I list?
You can list as many products as you want. 100% free to list.

How much do you charge in fee?
We take 3% per transaction on Happeno.

Is it free to open a store on Happeno?
Yes. It's 100% free to open a store.

What's an Happeno Store?
An Happeno Store is a complete e-commerce solution that helps you get more out of the Happeno marketplace and the thousands of buyers worldwide who shop on Happeno. You get marketing and selling tools, plus great features to create a strong store that keeps customers coming back.

What can I sell on Happeno?
You can sell almost anything on Happeno. You can sell physical and digital products and your freelance services.

Do I need a business license to have a store?
Happeno doesn't collect any license information from you because every country has different requirements. However, you are expected to understand and comply with all local laws which apply to your business type, and obtain all relevant business licenses and sellers' permits.

Do I need to be in the US to open a store?
Nope! Happeno is open to international merchants from around the globe.

Will my products show up on Google?
Yes! All Happeno stores are optimized for search engines like Google so all products you list will automatically be searchable.

Who packages and mails my items?
You do! Or you can pay someone to do it for you, up to you. Either way, all your products stay with you until a customer orders them and then you send them directly to the customer.

Do I have to provide refunds/exchanges?
If you send a customer the wrong item or a defective or counterfeit item, you are obliged to provide an exchange or refund.

Other than that, it's your store, you can set the policies to be whatever you like.

Do my customers need a PayPal account?
If you prefer to use Paypal as your payment processor, customers can still checkout without having a Paypal account. Paypal allows customers to pay with a debit or credit card if they do not have a Paypal account.

Can I sell my Freelance Services on Happeno?
Yes, you can! Happeno is the perfect place to sell your freelance services.