Happeno Infringement Policy

We at Happeno, Inc. (“Happeno,” “we,” “us,” or “our”) have created this infringement policy (this “Infringement Policy”) to explain Happeno’s policies and procedures for monitoring, reporting, removing User Content from the Website or Service that infringes a copyright, trademark, patent, or other right (“Infringing Content”). You’re bound to the Infringement Policy, too: it’s part of the Agreement, and by using the Service you agree that you have read it, that you understand it, and that you will comply with it.

If you see any capitalized terms that aren’t defined in this Infringement Policy, they’ll have the meaning we give them elsewhere in the Agreement.

The Infringement Policy involves the following requirements, which must be met for a complaint of infringing content or a takedown request to be regarded as a complete and valid request for the removal of the content (“Removal Request”). If you are a United States copyright holder, you must comply with the procedure outlined below under “Reporting Infringement for U.S. Copyright Holders.”

  1. Contact method: All Removal Requests directed to Happeno must be sent to its designated channel: support@happeno.com. All requests sent through other channels or addresses will not be considered a Removal Request.

  2. Proof of Authority: All Removal Requests must be made by the actual rightsholder, their officially designated representative, or an official law enforcement or government agency acting within their jurisdiction. Removal Requests must include registration documentation for the relevant copyrights or trademarks, if applicable. If acting on behalf of the rightsholder, a valid and signed power of attorney must be included.

  3. Description of Scope: All Removal Requests must include a detailed and defined scope of the alleged infringement, including:

    a. direct link(s) to the Infringing Content. Specify if you are referring to the a) product or b) its description (or photo) or both a) and b); and

    b. a description of the nature of the infringement (e.g., copyright, trademark or patent) for each product or description.

  4. Statement of good faith and veracity: Happeno requires confirmation from the rightsholder or its agents that they are acting in good faith, and that - under penalty of perjury - all information provided is truthful and accurate.

  5. Request for confidentiality, or protection of identity. If required, Happeno will adhere to confidentiality protocols requested by law enforcement agencies.

Rightsholders or their agents will be informed of incomplete requests sent to support@happeno.com. Infringement requests sent to other channels will not receive any reply.

For complete and valid Removal Requests, Happeno applies the following protocol:

  1. Happeno will inform the requesting party that it considers the Removal Request valid and actionable. Happeno will include the timeline it applies to infringing Stores.

  2. Happeno will inform the infringing party and submit all information received by Happeno from the reporting party to the infringing party. Confidentiality may be granted to law enforcement agencies, by explicit request only.

  3. Happeno will remove the Products or User Content subject to the Removal Request by deactivating the associated infringing Store. The Store owner may choose to put the Store back online after rectifying the infringing elements identified in the Removal Request.

  4. If the infringing party is non-compliant after five (5) business days of being informed, the Store will be deleted by Happeno. The requesting party will be notified.

Reporting Infringement for U.S. Copyright Holders

In accordance with the Digital Millennium Copyright Act of 1998, the text of which may be found on the U.S. Copyright Office website at http://www.copyright.gov/legislation/dmca.pdf, Happeno will respond expeditiously to claims of copyright infringement committed using the Service that are reported to Happeno’s Designated Copyright Agent through the process outlined below.

If you are a copyright owner, or are authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Service by completing the following DMCA Notice of Alleged Infringement (“Notice”) and delivering it to Happeno’s Designated Copyright Agent. Upon receipt of the Notice as described below, Happeno will take whatever action we deem appropriate in our sole discretion, including removal of the challenged material from the Service.

DMCA Notice Requirements

DATE: Version in effect from 2019.01.01